Request account deletion
Use this page to request permanent deletion of your Digital Dialer account and associated data, even if you no longer have the mobile app installed.
Required cleanup before deletion
- We contact the registered email to verify that you control the account.
- Disconnect your own Twilio account in Connect and review number routing and recordings in Twilio. Digital Dialer does not release your numbers or cancel Twilio billing.
- Open Manage subscriptions in Billing and cancel your Digital Dialer software subscriptions and add-ons. Settle any existing managed-service subscriptions separately with support; hiding their section does not cancel them.
- Wait for Digital Dialer to verify the Stripe cancellations and Twilio number releases.
- We delete or de-identify account-associated data, except records we must retain for billing, fraud prevention, telecommunications compliance, legal claims, or other lawful purposes.
Owner reminder: do not delete the user from the owner Google Sheet until every check below is complete. The platform also blocks the sheet deletion command while cleanup remains open.
Sign in to let Digital Dialer verify your subscriptions and phone-number releases automatically. If you cannot sign in, you may still submit a support-assisted deletion request below.
Read our Privacy Policy for more information about data handling and retention.